FACTORS RELATING TO THE QUALITY OF HUMAN RESOURCES IN BAHTERAMAS REGIONAL PUBLIC HOSPITAL SOUTHEAST SULAWESI PROVINCE

Quality of Human Resources
Putri Suchi Tulhikma Sarewo 1 Indonesia , Tasnim Tasnim Indonesia , La Ode Kamalia Indonesia
1 a:1:{s:5:"en_US";s:29:"STIKES Mandala Waluya Kendari";}
Link Copied!
Published 2021-03-28
Vol. 3 No. 1 (2021) PAGES 18-23
DOI 10.36566/ijhsrd/Vol3.Iss1/48
Views / Downloads 1296 559

Background: Data on the achievement of minimum service standards at Bahteramas Hospital shows that several programs have not reached the specified Minimum Service Standards, namely the availability of facilities and operating equipment (34.37), customer satisfaction (74.04%) from the standard ?80%, time provision of medical records (30 minutes) from standard 10 minutes, completeness of informed concent (67.75%) of ?80%. Observing the development of human resources at the Bahteramas Hospital has not been carried out optimally, for example, such as a standardized selection and recruitment process, support for facilities, infrastructure and technology, individual commitment to organization, leadership commitment and employee work relations themselves. The purpose of this research is to analyze factors related to the quality of human resources at the Bahteramas Regional General Hospital, Southeast Sulawesi Province.

Methods: Quantitative research using a cross sectional study design.The population in this study amounted to 981 people. The number of samples in this study were 277 people. The sample was determined by simple random sampling technique. The data were obtained using the testchi square.

Result: The test results using the chi square statistical test, it is known that the value of the selection variable (22,378> 3,841), the value of the training variable (18,658> 3,841), the value of the individual commitment variable (38,863> 3,841), the value of the reward variable (51,784> 3,841), the value of the skill variable (94,713> 3,841).

Conclusion: There is a relationship between selection and the quality of human resources, there is a relationship between training and the quality of human resources, there is a relationship between individual commitment and the quality of human resources, there is a relationship between reward and the quality of human resources, there is a relationship between skills and the quality of human resources.

FACTORS RELATING TO THE QUALITY OF HUMAN RESOURCES IN BAHTERAMAS REGIONAL PUBLIC HOSPITAL SOUTHEAST SULAWESI PROVINCE: Quality of Human Resources. (2021). INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD), 3(1), 18-23. https://doi.org/10.36566/ijhsrd/Vol3.Iss1/48
Download data is not yet available.
  1. Trisnantoro L. Understanding the use of economics in hospital management: UGM press; 2018.
  2. Muliakoswara AH. Quality of Health Services in the Emergency Room (IGD) Regional General Hospital (RSUD) Bandung City, West Java Province: Postgraduate Library; 2020.
  3. Nawawi. Human Resource Management: For Competitive Businesses. Yogyakarta: Gajahmada University Press; 2011.
  4. Notoatmodjo S. Health Behavior Science. Jakarta: Rineka Cipta; 2014.
  5. Afriansyah H. Administration of Infrastructure. 2019.
  6. Handayani TN. The influence of pengeconsideration of human resources to employee work performance in the West Pagaden District Office, Subang Regency: UIN Sunan Gunung Djati Bandung; 2017.
  7. Prihatminingtyas. Effect of Ability on Performance and Its Impact on Job Satisfaction. Journal of Social Sciences. 2005; 17: 216-24.
  8. Bahteramas R. Health Profile of Bahteramas Regional General Hospital. Kendari: Bahteramas Hospital Training and Education; 2019.
  9. Bahteramas Hospital. Data on the achievement of minimum service standards at Bahteramas Hospital. Kendari: Southeast Sulawesi; 2019.
  10. Mackey A, Gass SM. Second language research: Methodology and design: Routledge; 2015.
  11. Sugiyono PD. Qualitative and Quantitative Research Methods R & D. Bandung: Alfabeta; 2011.
  12. Mangkunegara AP. Company Human Resource Management. Bandung: PT Remaja Rosdakarya; 2012.
  13. Rima N. Analysis of Factors Affecting Employee Performance in Semarang City Transportation Agency. Essay. 2019.
  14. Etikawati E, Udjang R. Recruitment and selection strategies for employee performance. Journal of Business Behavior and Strategy. 2016; 4 (1).
  15. Fathurrochman I. Competency Development of State Civil Servants (ASN) Curup State Islamic College (STAIN) through Education and Training Methods. Education Manager. 2017; 11 (2).
  16. Ardian DA, Mukzam MD. The Influence of On The Job Training And Off The Job Training on Job Ability and PERFORMANCE (Study on Employees of PT. INSASTAMA Kediri, East Java). Journal of Business Administration. 2018; 62 (1): 190-7.
  17. Dedi A. Health Service Management. Yogyakarta: Nuha Medika; 2012.
  18. Nasfi N. Effect of Leadership Training and Career Development on Employee Performance of the Umkm Cooperative Office of West Sumatra Province. Al-Fikrah: Journal of Educational Management. 2020; 8 (1): 11-28.
  19. Wahyuningsih S. Effect of Training in Increasing Employee Productivity. Dharmawangsa News. 2019 (60).
  20. Rosmaini R, Tanjung H. The Influence of Competence, Motivation and Job Satisfaction on Employee Performance. Maneggio: Scientific Journal of Master of Management. 2019; 2 (1): 1-15.

Copyright (c) 2021 INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD)

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Copyright Rights & Permissions Guide

Reproducing Published Material from other Publishers

It is absolutely essential that authors obtain permission to reproduce any published material (figures, schemes, tables or any extract of a text) which does not fall into the public domain, or for which they do not hold the copyright. Permission should be requested by the authors from the copyright holder (usually the Publisher, please refer to the imprint of the individual publications to identify the copyright holder).

Permission is required for:

  1. Your own works published by other Publishers and for which you did not retain copyright.
  2. Substantial extracts from anyones’ works or a series of works.
  3. Use of Tables, Graphs, Charts, Schemes and Artworks if they are unaltered or slightly modified.
  4. Photographs for which you do not hold copyright.

Permission is not required for:

  1. Reconstruction of your own table with data already published elsewhere. Please notice that in this case you must cite the source of the data in the form of either “Data from…” or “Adapted from…”.
  2. Reasonably short quotes are considered fair use and therefore do not require permission.
  3. Graphs, Charts, Schemes and Artworks that are completely redrawn by the authors and significantly changed beyond recognition do not require permission.

Obtaining Permission

In order to avoid unnecessary delays in the publication process, you should start obtaining permissions as early as possible. If in any doubt about the copyright, apply for permission. JNH cannot publish material from other publications without permission.

The copyright holder may give you instructions on the form of acknowledgement to be followed; otherwise follow the style: “Reproduced with permission from [author], [book/journal title]; published by [publisher], [year].’ at the end of the caption of the Table, Figure or Scheme.

Every mansucript should be accompanied by "Copyright Transfer Agreement" prior to the article publication

Dimension Badge

Downloads

Downloads
Crossmark Badge
Crossmark Badge
Section
Articles
Keywords
Human_resources Training Individual Commitment Reward

Similar Articles

1-10 of 42

You may also start an advanced similarity search for this article.

Most read articles by the same author(s)

1 2 3 4 > >>