Article Sidebar

Submitted
Sep 19, 2020
Accepted
Oct 2, 2020
Published
Oct 10, 2020
Download
pdf
Statistic
Read Counter : 214 Download : 254

Downloads

Download data is not yet available.

Main Article Content

Abstract

Background: Based on the results of interviews with researchers, six out of ten elderly said they were not satisfied with the service because the starting time for integrated post services was sometimes late, the lack of information obtained was related to elderly integrated service post activities. First person said he was satisfied with the service but still complained about the irregular timing of the integrated service post activities. Research is aimed to determine Factors-Factors Associated With Satisfaction Elderly In Integrated Service Post In Village Tobimeita District of Nambo city of Kendari.


Methods: This type of research uses research quantitative design with cross-sectional study population of fifty six people. Sampling using purposive sampling with a sample size of fifty six respondents. The data is processed by using a test Fisher's exact test and continued with the test Coefficient Phi.


Result: Based on the results of statistical tests there is a strong relationship between service quality and the level of satisfaction of the elderly with p value 0.000 < ? 0.05 , there is a moderate relationship between service and the satisfaction level of the elderly with p value 0.000 < ? 0.05, and there is a strong relationship between the attitude of officers with elderly satisfaction level p value 0.000 < ? 0.05.


Conclusion: Researchers suggest that active remind and motivate the elderly to follow integrated service post elderly, other than that in running its role officers also should have to be friendly to the elderly so that the elderly feel happy to follow integrated service post elderly.

Keywords

Integrated Service Post Elderly Satisfaction

Article Details

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

How to Cite
Risky MS, S., Sari Pratiwi, D. ., & Ikhsan Akbar, M. . (2020). FACTORS ASSOCIATED WITH ELDERLY’S SATISFACTION IN INTEGRATED HEALTH SERVICE POST IN VILLAGE TOBIMEITA DISTRICT OF NAMBO CITY OF KENDARI: Elderly’s Satisfaction. INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD), 2(2), 13–21. https://doi.org/10.36566/ijhsrd/Vol2.Iss2/33

References

  1. Ministry of Health of the Republic of Indonesia. Long-term Health Sector Development Plan 2005-2025. Jakarta: Ministry of Health RI; 2015 (Indonesia).
  2. Nugroho. Perawatan Gerontik. Jakarta: EGC; 2015.
  3. Central Bureau Statistics of Southeast Sulawesi. Southeast Sulawesi in Figures; 2019.
  4. Faridah. The Relationship between Cadre Performance and Elderly Satisfaction in Optimizing the Elderly Posyandu in the Muara Kumpeh Community Health Center Area in Pudak Village. Scintia Journal Adi Wangsa University Jambi. 2018;1(1).
  5. Suhamdani. Performance Relationship of Elderly Posyandu Health Cadres With Elderly Satisfaction Levels at the Elderly Posyandu in Bagu Wilaya Village Bagu Health Center Work. Health Junal Qomarul Huda. 2019;7(2).
  6. Akbar MI. Analysis Of The Needs Of General Practitioners In Public Health Centers Using Health Workload Method. Public Health of Indonesia. 2020;6(2):63-9.
  7. Saraswati PS, Risky S. Correlation of supervision, opportunities for advancement and job safety with satisfaction of puskesmas employees in north konawe district. Indonesian Journal Of Health Sciences Research And Development (IJHSRD). 2019;1(1):9-21.
  8. Public Health Center Abeli. Data for Elderly Integrated health Post. Kendari.2020 (Indonesia).
  9. Akbar MI. Survey of patient satisfaction in hospital of North Buton District. Jurnal Kesehatan Masyarakat Celebes. 2020;1(04):1-8.
  10. Iksan. The relationship between the quality of health services and BPJS patient satisfaction in the working area of the Motui Community Health Center, Konawe Regency north. 2018.
  11. Effendy N. Basics of Public Health Nursing. Jakarta: EGC; 2015.
  12. Ketuuk EM. Relationship between Posyandu Lanisa Services and Levels Elderly Satisfaction at the Ranomuut Health Center, Paal II District Manado City. E- Jounal Nursing (e-Kep). 2018;6(1).
  13. Muninjaya AA. Health Management. 2, editor. Jakarta: EGC; 2013.
  14. Poloma, Margaret M. Contemporary Sociology. Jakarta: PT. Raja Grafindo Persada,; 2016.
  15. Lestari P. Several Factors Contributing to Activeness Elderly Visit to Posyandu Case Study in Tamantirto Village in Poor Bantul Regency, DIY Province. Medical journal 45, (2) 2011;45(2) (Indonesia).
  16. Wawan. Knowledge, Attitude, and human behavior. Yogyakarta.: Nuha Medika.; 2010 (Indonesia).
  17. Ismawati S, C. Integrated health prost and ready village. Yogyakarta: Nuha Medika; 2010 (Indonesia).