THE PATIENT SAFETY CULTURE IN REDUCING ADVERSE EVENTS: EFFECTIVE PATIENT SAFETY GOALS OF QUALITATIVE STUDY IN HOSPITAL X MEDAN

PATIENT SAFETY CULTURE
Yasmin Adristi 1 Indonesia , Irwansyah Lubis 2 Indonesia , Cahyani Arifah 3 Indonesia ROR , Elvida Wati Hasibuan 2 Indonesia , Bunga Wiyanto 2 Indonesia , Nabila Azkiyah Sirait 2 Indonesia , Ananda Dwi Shafira 2 Indonesia , Siti Fadillah Afifah 2 Indonesia , Elsti Alvionita 2 Indonesia
1 a:1:{s:5:"en_US";s:66:"Ilmu Kesehatan Masyarakat Universitas Islam Negeri Sumatera Utara ";}
2 Ilmu Kesehatan Masyarakat Universitas Islam Negeri Sumatera Utara
3 Universitas Islam Negeri Sumatera Utara ROR
Link Copied!
Published 2025-06-23
Vol. 7 No. 1 (2025) PAGES 62-70
DOI 10.36566/ijhsrd/Vol7.Iss1/297
Views / Downloads 805 778

Background: Patient safety is a key factor in healthcare services, but in reality, there are still many cases of patients being injured while receiving care in healthcare settings, with impacts ranging from minor injuries to death. This study aims to evaluate the implementation of patient safety culture at Hospital X, especially the understanding, practices, and challenges faced by health workers.

Methods: The qualitative phenomenological method was used with purposive sampling, involving 7 informants (1 head of staff and 6 nurses) from the ward and TB Polyclinic. Data were collected through in-depth interviews, observations, and document studies, then analyzed using the Collaizi technique.

Results: The study showed that all informants understood the importance of patient safety culture as a basis for quality services. The six patient safety targets have been implemented well, supported by team communication and clear responsibilities. The main obstacles are the lack of nursing staff and facilities such as bed dividers. Management support and team collaboration were assessed positively, while informants' expectations include ongoing training, increased resources, and routine evaluations.

Conclusion: The study states that the implementation of patient safety culture at Hospital X Medan has been carried out with adequate awareness, although improvements are needed in consistency and availability of resources. Collaboration between management and health workers is needed to strengthen this culture sustainably.

THE PATIENT SAFETY CULTURE IN REDUCING ADVERSE EVENTS: EFFECTIVE PATIENT SAFETY GOALS OF QUALITATIVE STUDY IN HOSPITAL X MEDAN: PATIENT SAFETY CULTURE. (2025). INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD), 7(1), 62-70. https://doi.org/10.36566/ijhsrd/Vol7.Iss1/297
Download data is not yet available.
  1. 1. World Health Organization. 10 facts on patient safety. Geneva: World Health Organization; 2019 [cited 2025 May 30].
  2. 2. Basri, Purnamasari H. Faktor-Faktor yang Mempengaruhi Penerapan Sasaran Keselamatan Pasien pada Perawat di Ruang Rawat Inap UPT RSUD Deli Serdang. Public Health Journal. 2021 Apr;7(2):31–43.
  3. 3. Daud A. Sistem pelaporan dan pembelajaran keselamatan pasien nasional (SP2KPN). Jakarta: Kementerian Kesehatan Republik Indonesia; 2020. 6(12):738–43.
  4. 4. Nugraheni SW, Yuliani N, Veliana AD. Studi literatur: budaya keselamatan pasien dan insiden keselamatan pasien di rumah sakit. Prosiding Seminar Informasi Kesehatan Nasional (SIKesNas). 2021:290-5.
  5. 5. Huriati, Shalahuddin, Nur Hidayah, Suaib, Aryati Arfah. Mutu pelayanan keselamatan pasien di rumah sakit. Forum Ekonomi. 2022;24(1):186–94.
  6. 6. Gazali SA. Studi fenomenologi: Implementasi budaya keselamatan pasien di rumah sakit. Jurnal Kesmas Asclepius. 2023;5(2):245–56.
  7. 7. Pratiwi AA. Beberapa faktor yang berhubungan dengan budaya keselamatan pasien di Rumah Sakit Umum Bangkatan Kota Binjai tahun 2018. Excellent Midwifery Journal. 2018;6(1):1–7.
  8. 8. Siagian E, Tanjung WS. Penerapan budaya keselamatan pasien oleh perawat. Kabar J Ners. 2020;2(2):44–51.
  9. 9. Saputra RA, Rizky W. Gambaran pelaksanaan sasaran keselamatan pasien oleh perawat berdasarkan standar akreditasi rumah sakit di instalasi rawat inap RSUD Kabupaten Karanganyar. Indones J Hosp Adm. 2023;6(2):53–62.
  10. 10. Saffiri W, Maesaroh UN, Sulisetyawati SD, Murharyati A. Nurse workload and patient safety implementation in emergency installations. Jurnal Penelitian Perawat Professional. 2023;5(4):1-12.
  11. 11. Pahlevi N. Pengaruh sikap profesional, kompetensi dan dukungan manajemen terhadap budaya keselamatan pasien di RS X. Journal of Hospital Management. 2024;7(2):145-52.

Copyright (c) 2025 INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD)

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Copyright Rights & Permissions Guide

Reproducing Published Material from other Publishers

It is absolutely essential that authors obtain permission to reproduce any published material (figures, schemes, tables or any extract of a text) which does not fall into the public domain, or for which they do not hold the copyright. Permission should be requested by the authors from the copyright holder (usually the Publisher, please refer to the imprint of the individual publications to identify the copyright holder).

Permission is required for:

  1. Your own works published by other Publishers and for which you did not retain copyright.
  2. Substantial extracts from anyones’ works or a series of works.
  3. Use of Tables, Graphs, Charts, Schemes and Artworks if they are unaltered or slightly modified.
  4. Photographs for which you do not hold copyright.

Permission is not required for:

  1. Reconstruction of your own table with data already published elsewhere. Please notice that in this case you must cite the source of the data in the form of either “Data from…” or “Adapted from…”.
  2. Reasonably short quotes are considered fair use and therefore do not require permission.
  3. Graphs, Charts, Schemes and Artworks that are completely redrawn by the authors and significantly changed beyond recognition do not require permission.

Obtaining Permission

In order to avoid unnecessary delays in the publication process, you should start obtaining permissions as early as possible. If in any doubt about the copyright, apply for permission. JNH cannot publish material from other publications without permission.

The copyright holder may give you instructions on the form of acknowledgement to be followed; otherwise follow the style: “Reproduced with permission from [author], [book/journal title]; published by [publisher], [year].’ at the end of the caption of the Table, Figure or Scheme.

Every mansucript should be accompanied by "Copyright Transfer Agreement" prior to the article publication

Dimension Badge

Downloads

Downloads
Crossmark Badge
Crossmark Badge
Section
Articles
Keywords
Patient Safety Culture Hospital Goal

Similar Articles

41-50 of 72

You may also start an advanced similarity search for this article.