Background: The use of the Internet for buying and selling of medicines has increased over several years. Purchase of medicines from E-pharmacies has also grown exponentially with the increase in the usage of the internet for buying products. Online purchase of medicines comes with several advantages such as time-saving, variety of offers and quick home delivery but there are several disadvantages associated with it. Hence, to study the pros and cons of purchasing medicines online, this study was conducted.
Methods: The main objective of this study is to assess the behaviour of consumers on online and offline purchase of medicines and what are the several factors that motivate them to purchase medicines online or vice-versa. For collecting responses, a questionnaire was prepared and distributed to the study participants through google forms. The questionnaire was divided into two sections including age and gender. Results: A total of 100 responses were obtained, out of which 50% of respondents opted for offline purchase of medicines from nearby pharmacies. In conclusion, it was observed that the majority of the population prefers the offline mode of purchase when it comes to the purchase of medicines and other healthcare products, though there are various major advancements in technology and variety of internet services and easy availability of e-medicines.
Conclusion: It reflects a more health-conscious and traditional mindset and outlook of the people particularly while deciding about the mode of purchasing medicines- online or offline because people lack trust when it comes to online purchase of medicines.
- Ramya, N. A. S. A. M., & Ali, S. M. (2016). Factors affecting consumer buying behavior. International journal of applied research, 2(10), 76-80.
- McDaniel Jr, C., & Gates, R. (2018). Marketing research. John Wiley & Sons.
- Hu, J., Zhang, C., & Yang, H. (2021). Analysis consumers online purchaase intention of over-the counter drugs nad its influence from China. Transformations in Business & Economics, 20(3).
- Tang, G., Izumi, K., Izumisawa, M., & Koyama, S. (2023). Analysis of Japanese consumers' attitudes toward the digital transformation of OTC medicine purchase behavior and eHealth literacy: an online survey for digital experience design. Frontiers in Digital Health, 5, 1173229.
- Goodrich, K., & De Mooij, M. (2014). How ‘social’are social media? A cross-cultural comparison of online and offline purchase decision influences. Journal of marketing communications, 20(1-2), 103-116.
- Thakkar, M. (2022). A Comparative Study on Online v/s. Offline Shopping (Doctoral dissertation, School of Petroleum Management).
- Gupta, M. S. (2020). Consumer Buying Behavior towards E-Pharmacy. Dogo Rangsang Research Journal, 10(03), 183-190.
- Akbar MI, Dode H, Muslimin Y, Mulyani S. Description Of Health Workers At The Soropia Health Center And The Morosi Health Center, Konawe District: Health Workers. Indonesian Journal of Health Sciences Research and Development (2023), 16;5(2):178-87.
- Iriani, S. S., & Andjarwati, A. L. (2020). Analysis of perceived usefulness, perceived ease of use, and perceived risk toward online shopping in the era of Covid-19 pandemic. Systematic Reviews in Pharmacy, 11(12), 313-320.
- Chandra,I., Tasnim, T., Fatmawaty. (2021) The relationship between husband support and mass media on the usage of contraceptive tools in Langara Public Health, Island Konawe District. Indonesian Journal of Health Sciences Research and Development. 3(3), pp. 77-83. DOI: 10.36566/ijhsrd/Vol3.Iss3/X.
- Akbar MI, Effendi DS, Dewi N, Lestari H, Kohali RE. Interconnection study of stunting events in North Buton District. InProceedings of the 2nd Alauddin Health and Medical International Conference 2024 Mar 28.
- Büttner, O. B., & Göritz, A. S. (2008). Perceived trustworthiness of online shops. Journal of Consumer Behaviour: An International Research Review, 7(1), 35-50.
Copyright (c) 2024 INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Copyright Rights & Permissions Guide
Reproducing Published Material from other Publishers
It is absolutely essential that authors obtain permission to reproduce any published material (figures, schemes, tables or any extract of a text) which does not fall into the public domain, or for which they do not hold the copyright. Permission should be requested by the authors from the copyright holder (usually the Publisher, please refer to the imprint of the individual publications to identify the copyright holder).
Permission is required for:
- Your own works published by other Publishers and for which you did not retain copyright.
- Substantial extracts from anyones’ works or a series of works.
- Use of Tables, Graphs, Charts, Schemes and Artworks if they are unaltered or slightly modified.
- Photographs for which you do not hold copyright.
Permission is not required for:
- Reconstruction of your own table with data already published elsewhere. Please notice that in this case you must cite the source of the data in the form of either “Data from…” or “Adapted from…”.
- Reasonably short quotes are considered fair use and therefore do not require permission.
- Graphs, Charts, Schemes and Artworks that are completely redrawn by the authors and significantly changed beyond recognition do not require permission.
Obtaining Permission
In order to avoid unnecessary delays in the publication process, you should start obtaining permissions as early as possible. If in any doubt about the copyright, apply for permission. JNH cannot publish material from other publications without permission.
The copyright holder may give you instructions on the form of acknowledgement to be followed; otherwise follow the style: “Reproduced with permission from [author], [book/journal title]; published by [publisher], [year].’ at the end of the caption of the Table, Figure or Scheme.
Every mansucript should be accompanied by "Copyright Transfer Agreement" prior to the article publication
Similar Articles
- La Djabo Buton, Fitri Rachmillah Fadmi, THE RISK OF KNOWLEDGE, SMOKING AND PATIENT'S CONTACT ON TUBERCULOSIS DISEASE IN PUUWATU HEALTH CENTRE IN KENDARI CITY: THE RISKS OF TUBERCULOSIS DISEASE , INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD): Vol. 2 No. 1 (2020): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
- Laode Saltar, The Role of Community Health Nursing in Insulin Initiation for Type 2 Diabetes Patients: A Literature Review: Insulin Initiation for Type 2 Diabetes , INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD): Vol. 6 No. 1 (2024): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
- Mochamad Hasbyalloh, Dewi Asri Saraswati , Atira, The Effect Of Health Education Video Of Bullying Behavior On Student’s Knowledge: Health Education Video , INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD): Vol. 6 No. 1 (2024): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
- Daslan Daslan, La Ode Saafi, Tasnim Tasnim, THE RELATIONSHIP BETWEEN HUMAN RESOURCES AND PLANNING WITH MINIMUM COVERAGE OF HEALTH CARE SERVICES IN KONAWE REGENCY: HUMAN RESOURCES AND PLANNING , INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD): Vol. 3 No. 2 (2021): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
- Asri Dewi, Timbul Supodo, Kartini Kartini, THE RELATIONSHIP BETWEEN SUPPORT OF HUSBAND AND HEALTH OFFICERS AND HIV TESTING IN PREGNANT MOTHERS IN KENDARI CITY HEALTH CENTRE: HIV TESTING IN PREGNANT MOTHERS , INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD): Vol. 3 No. 2 (2021): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
- Jasveen Kaur Grewachan Singh, Nisha Nambiar, DANCE TO WELLNESS: THE GOBHANGRA WORKOUT'S HEALTH IMPACT ACROSS DIVERSE POPULATIONS : DANCE TO WELLNESS , INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD): Vol. 7 No. 2 (2025): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
- Tasnim Tasnim, Sunarsih Sunarsih, Timbul Supodo, THE PREVENTIVE MODEL FOR CHRONIC KIDNEY DISEASE IN COASTAL AREA ABELI HEALTH CENTRE IN KENDARI CITY: Preventive model of CKD , INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD): Vol. 5 No. 2 (2023): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
- Asmawati Asmawati, Tasnim Tasnim, Sunarsih Sunarsih, THE RELATIONSHIP BETWEEN COMPETENCY AND SERVICE OFFICERS ON THE ACHIEVEMENT OF EXCLUSIVE BREASTFEEDING TARGETS IN KENDARI CITY HEALTH DEPARTMENT: EXCLUSIVE BREASTFEEDING TARGETS , INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD): Vol. 3 No. 1 (2021): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
- Isjan Harisal Liambo, Tasnim Tasnim, Jasmurni Munir, THE FACTORS WHICH ARE RELATED TO LEVEL ACCREDITATION IN THE PUBLIC HEALTH CENTER IN KONAWE DISTRICT: LEVEL ACCREDITATION IN THE PUBLIC HEALTH , INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD): Vol. 3 No. 2 (2021): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
- Tassya Enggartini Insani, Tasnim Tasnim, Erwin Azizi Jayadipraja, THE HEALTH PROMOTION MEDIA TO INCREASE COMMUNITY’S POSITIVE PERCEPTION ABOUT COVID-19 VACCINATION IN KENDARI CITY: HEALTH PROMOTION ABOUT COVID-19 , INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD): Vol. 3 No. 2 (2021): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
You may also start an advanced similarity search for this article.
Most read articles by the same author(s)
- Ritu Chauhan, Anuradha Verma, Tushar Singhal, Anshika Garg, Babita Kumar, Dayanidhi Pandey, Design And Evaluation Of Teneligliptin Tablet: Teneligliptin Tablet , INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD): Vol. 5 No. 1 (2023): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT





